Privacy Policy

Why this Privacy Policy?
Because we want to inform our Customers and Users about the general rules governing the privacy and processing of their personal data that we collect and process in strict compliance with the Personal Data Protection Law.

What kind of personal data do we collect?
We collect and process the personal data necessary to provide services, including data such as name, address, telephone number, and email address.

When do we collect your data?
We collect data when you make a reservation, send us a request, subscribe to a newsletter, or enter data on our website.

What are the purposes of personal data processing?
We may use the information we collect when you make a booking, send us a request, subscribe to a newsletter or enter data on our website:

• To improve our website in order to serve you better.

• To process your transactions more quickly.

We collect your email address in order to:

• Send information, respond to questions and/or other requests.

• Process reservations and send information and updates regarding orders

• Send you additional information related to your product and/or service.

How do we protect your data?
Your personal information is stored on secure networks and is only accessible by a limited number of people who have special access rights to such systems and are required to keep the information confidential.

All credit card transactions are processed through a secure gateway provider and are not stored or processed on our servers.

Third Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties unless we have notified you in advance. This does not include hosting of partner websites and other entities that support us in the operation of our website, conducting our business and services, provided that these entities agree to keep the information confidential. Your personal data may be disclosed when appropriate to comply with the law, enforce our website policies, or protect our rights, property, or safety.

Third-party links
At this time, we do not include or offer third-party products or services on our website.

Questions
If you have any questions about this privacy policy, you can contact us using the contact information at the bottom of the website, or through the form on the Contact page.

Consumer information:

Under the provisions of Article 18 of Law No. 144/2015, in the event of a dispute, consumers may resort to an Alternative Dispute Resolution Entity for consumer disputes:

CIMAAL – Algarve Centre for Information, Mediation and Arbitration of Consumer Disputes. It covers municipalities in the district of Faro. Address: Ninho de Empresas, ANJE Building, Estrada da Penha, 3rd floor, room 26, 8000 Faro; Tel. 289823135 Email: cimaal@mail.telepac.pt Website: www.consumoalgarve.pt

What we offer

What is included in your booking?

  • Free Wifi
  • Towels
  • Bedding
  • Dishwashing detergent
  • Dishwashing Sponge
  • Dishwasher Detergent
  • Washing Machine Detergent
  • Fabric Softener Washing Machine
  • Multi-purpose detergent
  • Cleaning Cloth
  • Adhesive film
  • Aluminium Foil
  • Garbage Bags
  • Shower Gel/Shampoo
  • Liquid Soap
  • Hair Dryer
  • Toilet Paper
  • Absorbent Paper Roll
  • Napkins
  • TV with international channels
  • Assistance during your stay
  • 24/7 emergency telephone number