CANCELLATION OF THE CONTRACT BY THE CUSTOMER

Upon cancellation of the contract, the following penalties will apply:
30 days before the check-in date = Free cancellation.
Between 29 and 15 days before the check-in date = 50% of the booking amount.
Less than 15 days before the check-in date = 100% of the booking amount.
No REFUNDS will be given if the customer voluntarily withdraws from the services before the end of their stay.

MODIFICATIONS BY THE COMPANY

In the event of unforeseeable circumstances beyond the company’s control, resulting in the accommodation being unoccupiable, the company will provide the customer with alternative accommodation of the same or higher standard, without reimbursement by either party.

DATA PROTECTION

In compliance with Organic Law 15/1999, of 13 December, on the Protection of Personal Data (‘LPD’), we inform you that during the processing of your reservation, your personal data will be stored in the company’s files in order to provide you with our services. Consequently, we inform you that you may exercise your rights of access, rectification, cancellation and opposition of your personal data, being responsible for the data contained in the company’s files.