Lovely stay in quiet, edge of central area
A melhorar: While the address was given, there was a small problem in finding the flat (two building entrances and the apartment number was not listed on the email) and in reaching anyone as it was a Sunday. (We extended a day and were locked out, again had trouble reaching staff, who are were very nice when we took the time to visit the office, but we rated Service as average as it seemed more training might have helped. The terrace furniture could be improved.
Resposta de Check-in Portugal
Thank you for your feedback!
We apologize for the inconvenience you faced in finding the apartment and reaching us. We're glad we could eventually resolve the issues, and we appreciate your patience. Your comments about the terrace furniture and service are noted, and we'll work on improvements. We're always here to assist, and we'd like to add that all your requests for resolution were promptly addressed by our team. We hope to host you again in the future.
Gostou: Beautiful apartment and friendly staff. Problem with TV and it was sorted out quickly.