Fonte Santa | Piscina Privada | 14 Pax | Quarteira

Avaliações escritas por hóspedes depois de uma estadia com reserva confirmada.

1. 10 Pontuação 10 de 10 Excelente

   Recent visit -

   P. · 7 noites em abril de 2025 · escrita em inglês

   Gostou: Large garden with tennis court, volley ball,
   table tennis and pool
   Various board games available. Great property for wide
   range all ages.
   We had an issue with electric but this was dealt with in 15 minutes by the booking agent.
   I would have no hesitation in recommending this property to family groups,

   A melhorar: Entrance patio leading to property could be improved with additional lighting.

   Resposta de Check-in Portugal

   Thank you so much for your thoughtful feedback! We're delighted to hear you enjoyed the wide range of amenities and that the property suited all ages in your group. We're also glad the electrical issue was resolved quickly and efficiently. Your suggestion regarding the entrance patio lighting is very helpful, and we’ll certainly take it into consideration for future improvements. It means a lot that you would recommend the property to family groups — we hope to welcome you back soon!

2. 8 Pontuação 8 de 10 Muito bom

   Enjoyed our stay

   Anouk · 7 noites em maio de 2024 · escrita em inglês

   Gostou: The people of Check in were very friendly and helpful.
   The house is very large and the facilities were good.

   A melhorar: The mattress of some beds. And we couldn’t use the bicycles.

   Resposta de Check-in Portugal

   Thank you for sharing your experience! We're glad to hear that you had a positive interaction with the Check-in team and that you found them friendly and helpful. It's great to know that you enjoyed the spaciousness of the house and that the facilities met your expectations. If there's anything else we can assist you withif you plan to return in the future, please feel free to reach out. We'd be happy to host you again!

3. 6 Pontuação 6 de 10 Razoável

   A mixed bag

   Catherine M. · 3 noites em maio de 2024 · escrita em inglês

   Gostou: Overall the villa itself is fab, we visited for a friend’s hen party and it was a great size and housed us well for the weekend. Can’t fault the pool or tennis courts or the overall house itself.

   A melhorar: What let the whole thing down was that the electric went out in the villa not once, but twice. We were left a whole day without electricity and kept being told there was nothing that could be done and to keep checking back in 4 hours. 12 hours later, someone eventually came out to fix it. A diabetic in our group had to use charging facilities at a local restaurant just so she could manage her blood sugars. The same happened again the next day - we were asked to try and fix it ourselves in the garage. Overall the customer service was extremely disappointing, we had to fight to get the electric on again and were not offered anything to say sorry. Furthermore when the cleaning team arrived, they told us to leave the rubbish outside the house which we were then charged €50. Such a shame - none of our group would return on the basis of being let down so many times.

   Resposta de Check-in Portugal

   Thank you for your fantastic feedback! We're delighted to hear that the villa was the perfect setting for your friend's hen party and that it comfortably accommodated your group. It's great to know that you enjoyed the pool, tennis courts, and the overall house.
   We understand that you were unhappy with the energy situation, but the problem was on the street where the house is located, where the city hall cut off the electricity for maintenance.
   When the light returned, it ended up tripping the electricity panels, making it necessary to send a team to the property.
   The second time the power went out again, the team went to the property to check the situation and realized that a large number of household appliances were being used at the same time, thus creating an underload on the electrical panel.
   Our team was always available to help and maintain assistance.
   Regarding rubbish, I inform you that the day before your check-out you received the instructions where it is mentioned that you will have to remove the rubbish from the property and place it in the containers, as it was not complied with, a fee was charged for the extra time that the team cleaning needed on the property.